Missing Cursor

[TimStone]

This is really strange. On one ( or more ) of my clients, and on every machine on their system, I have a situation where the cursor is missing in edit boxes. It is consistent. However, it doesn't happen on my computer so I can't isolate the problem.

In fact, I used some remote control software so they could view my screen where I could see the cursor, but on their computer, looking at my screen, they still couldn't see it.

The only thing I changed was to use "Arial" for the program font rather then "MS Sans Serif"

Any ideas ?

Thanks.

[Antonio Linares]

Tim,

As I commented you, I would suggest to use a timer that you could activate in your app and that shows or stores in a logfile (LogFile()) the GetClassName( GetFocus() ), so you will know in every moment where the focus is.

[TimStone]

Antonio,

The cursor is not a focus issue. That was a separate problem. If I click in any field on my computer, the curosr is there. Do it on this one client's computers ( any of them ) and there is no cursor showing.

What makes it very strange is that I can be using Log Me In Rescue to view their computer. I then bring up my same program on my computer, and I see the cursor, but if I then share my screen with him, while I see the cursor flashing, he sees my screen with no cursor !

Unfortunately, that is not a focus issue ... its a cursor that disappears on some systems. He has a mix of monitors and video cards. About the only thing consistent is that he has Windows XP.

So, my thought is perhaps the cursor in the Arial font is not always displaying. I have no clue why this would be the case.

More thoughts anyone ?

Thanks.

Tim

[ukoenig]

Hello Tim,

some times ago, I had the same problem.
The reason I found out was : the resource-height of the get-fields was to small.
On my computer it was ok. I added some space to the Get-field-height to get it working.
Just give it a try, maybe it solves the problem.

Regards
Uwe