FiveTech Software tech support forums

I can place a button in my program that allows a client to start a chat with "Tech Support" by going to my website's Chat page.

I'm curious if anyone has worked with AIM's SDK and created a direct chat capability. Apparently the free SDK will allow you to create a custom control inside your program to activate a chat.

The examples are all in C code ... not exactly my skill area ...

I'm just curious if anyone has done a CHAT system yet ...

Someone made a chat ( with class) see www.fivewin.info

I don't see anything there.

The work from AOL is new ... and it would make sense to use since it is 1) working, 2) free ...

i can found for you a simply web chat

There are many web chat systems available. I have several on my own host. However, they are designed for use on a website. That is no problem if I want to limit my chats that way. Also they all require a client running on my computer to monitor for chats.

I already have MS IM and AOL IM running. I intend to provide a chat button within an application. Right now, I have a button that starts a web page where an AOL chat window appears and connects directly to me. AOL actually has an SDK that I can create my own chat client within my software. That bypasses my website which removes a step. I figured I would implement that, but why recreate the process if someone has already done it ?

It seems like a great way to make support available to my clients when I'm on the computer. I've used it from the website, but this is just one step easier.

Many of my clients will let a problem exist rather then take time to call. I can't fix problems if no one lets me know about them ... so I want them to communicate.

Tim

Tim,

for create it you must have a server open

you must user server chat program run on it with a same IP

you must give to customer CLIENT CHAT PROGRAM and this program must be run to same IP of the server chat program.

Only this methos run ok

you must found a chat source on old web sites's fivewin but it use ip and you must use the same ip to run it

http://www.fivewin.com.br/exibedicas.asp?id=581
http://www.fivewin.com.br/exibedicas.asp?id=432

If YOU SEARCH YOU FOUND ANYTHING YOU WANT !!!

Silvio,

First, I do search .. a lot. In fact, with FWH, my first search is always on this forum.

Normally I would agree with you about the IP issue and the server. However, if you install AIM ( AOL Instant Messenger ) on your computer, you go through AOL's server. Since this program is always running on my computer, it works out well for me. Its pretty transparent in the background, doesn't use a lot of resources, and pops up instantly when someone wants to chat.

AOL-AIM now has a SDK ( software development kit ) that allows you to create a client rather then use theirs, or you can actually add it to your application. Then, when someone wants to chat, rather then go to a website or have AIM installed, they can click a button in your application and be connected to a specified other user ( my tech support AIM account ).

I could just push my clients to all install AIM, but this eliminates that step. Anyway, AOL is the IP server that does the negotiation for the connection, and it responds to the request with a connection, my custom away message, or a not-online message.

The SDK and license, like AIM, is free. The only downside is that I don't program in C so translating it to xHarbour/FWH would be more of an effort. So, back to my original inquiry, I wondered if someone has already done this ...

Tim