PDF error pops up again
Posted: Wed Jun 11, 2014 11:12 pm
This problem arose last September, and Antonio "fixed" it in the c code.
Now I am encountering it at one of my clients locations.
Using the rpreview program, we are sending a PDF attached to an email. If the PDF document is 1 page long, it goes out fine. In fact, I can send it out multiple times ( 6 in a row ) from the same View of a document, and there is no problem.
Now, I have a document that is 4 pages long ( 3 MB ). The first time, it goes out fine. However, if I try to send it out to another addressee, I get that famous hb_xgrab can't allocate memory message.
This is happening on the client's XP machine(s). There is about 360 MB of available RAM. On my Windows 8.1 computer I cannot make it happen though I might repeat the process multiple times.
Your thoughts will be GREATLY APPRECIATED.
Tim
Now I am encountering it at one of my clients locations.
Using the rpreview program, we are sending a PDF attached to an email. If the PDF document is 1 page long, it goes out fine. In fact, I can send it out multiple times ( 6 in a row ) from the same View of a document, and there is no problem.
Now, I have a document that is 4 pages long ( 3 MB ). The first time, it goes out fine. However, if I try to send it out to another addressee, I get that famous hb_xgrab can't allocate memory message.
This is happening on the client's XP machine(s). There is about 360 MB of available RAM. On my Windows 8.1 computer I cannot make it happen though I might repeat the process multiple times.
Your thoughts will be GREATLY APPRECIATED.
Tim