to remote client

to remote client

Postby Silvio » Mon Dec 21, 2009 11:29 pm

What use to connect with customer ?
Best Regards, Saludos

Falconi Silvio
User avatar
Silvio
 
Posts: 3107
Joined: Fri Oct 07, 2005 6:28 pm
Location: Teramo,Italy

Re: to remote client

Postby MarcoBoschi » Tue Dec 22, 2009 7:13 am

Try vnc viewer
It's very good
User avatar
MarcoBoschi
 
Posts: 1065
Joined: Thu Nov 17, 2005 11:08 am
Location: Padova - Italy

Re: to remote client

Postby Robert Frank » Tue Dec 22, 2009 7:54 am

For service usage try "Listening VNC Viewer" and "VNC Server - user mode - option add new client"
My customers use this option every time they need my help.

Regards
Robert
Robert Frank
User avatar
Robert Frank
 
Posts: 95
Joined: Fri Nov 23, 2007 4:43 am
Location: Gdynia-Poland

Re: to remote client

Postby Silvio » Tue Dec 22, 2009 2:22 pm

I wanted and search something test made on fivewin and harbour please
Best Regards, Saludos

Falconi Silvio
User avatar
Silvio
 
Posts: 3107
Joined: Fri Oct 07, 2005 6:28 pm
Location: Teramo,Italy

Re: to remote client

Postby TimStone » Tue Dec 22, 2009 3:42 pm

Silvio,

To really help my client, I need a strong program. I subscribe to Log Me In Rescue. I never have any problems connecting no matter what they have for firewalls, etc. In fact, I have a button in my program that takes them right to the website where they can enter their connection code.

This product gives me full remote access, allows me to show my desktop ( for demonstrating something ), has a chat mode, and now allows me to do unattended access. There is also a full set of diagnostic tools to view their computer essentials. It is an excellent product / service and I have found their staff to be very helpful.

An althernative might be Team Viewer. Its a product that is getting better all the time.

Tim
Tim Stone
http://www.MasterLinkSoftware.com
http://www.autoshopwriter.com
timstone@masterlinksoftware.com
Using: FWH 23.10 with Harbour 3.2.0 / Microsoft Visual Studio Community 2022-24 32/64 bit
User avatar
TimStone
 
Posts: 2944
Joined: Fri Oct 07, 2005 1:45 pm
Location: Trabuco Canyon, CA USA

Re: to remote client

Postby Silvio » Tue Dec 22, 2009 9:25 pm

But we can create a client program ( made with fwh) where connect to our pc to SERVER program .
we must have this server program in tray when weopen the pc and when the customer call us the server program must be opened and we can chat with the customer

It is possible with fhw ? Or not ?

strange....
Best Regards, Saludos

Falconi Silvio
User avatar
Silvio
 
Posts: 3107
Joined: Fri Oct 07, 2005 6:28 pm
Location: Teramo,Italy


Return to FiveWin for Harbour/xHarbour

Who is online

Users browsing this forum: No registered users and 82 guests