by TimStone » Mon Apr 11, 2011 2:53 pm
James,
It is not a monopoly. Other companies can be involved and build systems, etc. Some use their own proprietary systems, and the independents often provide a means to interact with their software.
The problem is that two different companies created management systems for parts houses and each has the ability to provide that data via an interface to the parts house clients. In addition, they both have interfaces available that will query centralized databases and report the current availability / stocking /pricing and delivery for specific parts, and even know what partnumbers to seek.
Because this is all tied to the services they provide to the parts warehouses, they control the whole system for their clients, and the licenses are very tight.
Independent developers can elect to interface to their system, but it will cost them. I don't agree with the pricing, but they have invested in these products and do have the rights to charge what they want. Often the pricing includes multiple site license guarantees and upfront purchases plus a "development fee". I'm sure the costs would far exceed what Rich would be paid to do this job.
This does not stop anyone from developing a competing system. It is simply a fact that over the past 20 years these two systems were developed and purchased by the majority of the parts houses. Yes, there are other systems out there ... many of them. Each of the independents would need to be contacted to learn how to interface with their product to get the data needed. Usually the interface is via an XML connection. It is a huge job, and personally I wouldn't do it for a single client with one location.
Tim