by James Bott » Sat Nov 17, 2007 10:22 pm
NageswaraRao,
>I request you to reconsider. Tooltips do not pop up when the user is navigating the controls or entering any data. Tooltips popup only when the user hovers the mouse over the control ( normally he does not do it unless he is curious about it ).
I will do some testing again--it has been a very long time since I worked on this.
>I am aware of the importance you give to user interface and look at software from the perspective of the user.
Yes, I do consider the interface to be extremely important.
>I use both "message" and tooltips for gets. Experienced users never look at them. For new users the "message' makes them reassured about what they are entering. Tooltips help a new user to get an idea of what is all about the dialog before he proceeds with using it. For gets, ballon type are more nonintrusive than normal tooltips.
It seems like overkill to use both. I note that Microsoft's solution is the help button on the dialog titlebar. The user clicks on this then on the control of interest. I do expect that lots of users don't understand this.
At the very least, I would give each user the option to turn off tooltips.
James